Session Presented By:
About this session:
Whether your business is large or small, not having the right people in every position carries a huge bottom-line cost in lost business, inefficiency, missed opportunity and frustration!
The talent crunch is real, and will last for decades. In less than 10 years time, we’ll see many businesses fail because they’re unable to find the talent they need.
Sadly, many business owners and managers have convinced themselves that, “You just can’t get good people anymore!” They’re in denial and they’ve given up! The truth is that the best people have to work for somebody…it’s just that we have to deserve them.
We become what we hire…so we need to attract and hire extraordinary talent, not just ‘bodies’. Then, we must train, inspire and empower them to WOW our customers, achieve world-class operating efficiency and grow our bottom line.
Everyone on our team must be clear about our customer promise, our direction and our values. They must be committed to specific outcomes, be held accountable for their performance and rewarded for their success. Then, non-performance must be dealt with promptly and firmly. Lack of accountability and failure to deal with non-performance are two of the biggest problems in many businesses today. So, we must all manage smarter.
Donald’s 8 steps to attracting, leading and keeping a top-performing team deliver a clear, specific and effective process that will help make you a world-class recruiter, a world-class boss…and a world-class business.